Occupational Standard - SSC/N0503 | SSC

Occupational Standard - SSC/N0503

Occupational Standard - SSC/N0503
Code SSC/N0503
Version 0.1
Industry Sub-Sector IT-ITeS/IT Services
Title Develop media content and graphic designs for soft
Description This unit is about developing media content and producing graphic designs to enhance to usability of software products and applications where their business impact and technical complexity is low
Scope

Scope

This unit/task covers the following:

Appropriate people:

·     line manager

·     peers

·     subject matter experts

Software Requirements Specification includes:

·     functional requirements

·     non-functional requirements

High Level Design includes:

·     technical solution selected and its rationale

·     assumptions

·     constraints

·     dependencies

·     interfaces

Low Level Design includes:

·     programming structures

·     media design standards

·     graphic design standards

·     checklists

Requirements where:

·     business impact is low

·     technical complexity is low

Performance Criteria

Performance Criteria (PC) w.r.t. the Scope

 

To be competent, you  must be able to:

PC1.      check your understanding of the Business Requirements Specification (BRS), Software Requirements Specification (SRS),  High Level Design (HLD) and Low Level Design (LLD) with appropriate people

PC2.        access reusable components, media and graphical packages and tools from your organization’s knowledge base

PC3.        convert requirements into media content and graphic designs, leveraging reusable components where available

PC4.        review media content and graphic designs with appropriate people and analyze their feedback

PC5.        record any defects and corrective actions taken to inform future work

PC6.        rework media content and graphic designs, incorporating feedback

PC7.        submit media content and graphic designs for approval by appropriate people

PC8.        update your organization’s knowledge base with your experiences of the media content and graphic designs developed

PC9.        comply with your organization’s policies, procedures and guidelines when developing media content and graphic designs for software products and applications

Knowledge

A.      Organizational

Context (Knowledge of the company/  organization and  its processes)

You need to know and understand:

KA1.    Your organization’s policies, procedures and guidelines for developing media content and graphic designs for software products and applications, and your role and responsibilities in relation to this

KA2    The scope of work to be carried out and the importance of keeping within these boundaries

KA3.    Your organization’s knowledge base and how to access and update this

KA4.    Standard templates and tools available and how to use these to document your media content and graphic designs

KA5.    The importance of collating feedback on your media content and graphic designs

KA6.    How to analyse and use feedback to improve your media content and graphic designs

KA7.    Who  you may need to involve to provide feedback on your media content and graphic designs

KA8.    How recording corrective actions for problems and defects can improve future designs

KA9.    Who needs to approve media content and graphic designs

KA10.    Different sources of information for help  to develop media content and graphic designs

B. Technical  

     Knowledge

You need to know and understand:

KB1.     How to interpret and follow different design specifications, including:

·           Business Requirements Specification (BRS)

·           User Requirements Specification (URS)

·           Software Requirements Specification (SRS)

·           High Level Design (HLD

KB2.    The process for converting design specifications into media content and graphic designs

KB3.    Current practice in developing media content and graphic designs

KB4.    How to develop media content and graphic designs 

KB5.    How to determine whether components are suitable for re-use

KB6.    The different types of problems that may occur and how these may be resolved

KB7.    How to test media content and graphic designs are fit for purpose

Skills

A.      Core Skills/ Generic Skills

 Writing Skills

You need to know and understand how to:

SA1.    Communicate with colleagues in writing

Reading Skills

You need to know and understand how to:

SA2.     Read instructions, guidelines, procedures, rules and service level agreements

Oral Communication (Listening and Speaking skills)

You need to know and understand how to:

SA3.     Listen effectively and orally communicate information

B.      Professional Skills

 

 

Decision Making 

You need to know and understand how to:

SB1.    Make decisions on suitable courses of action

Plan and Organize

You need to know and understand how to:

SB2.     Plan and organize your work to achieve targets and deadlines

CustomerCentricity

You need to know and understand how to:

SB3.     Check your own work meets customer requirements

SB4.     Meet and exceed customer expectations

Problem Solving

You need to know and understand how to:

SB5.        apply problem-solving approaches in different situations

Analytical Thinking

You need to know and understand how to:

SB6.       configure data and disseminate relevant information to others

SB7.       analyze data and activities

Critical Thinking

You need to know and understand how to:

SB8.       apply balanced judgments to different situations

Attention to Detail

You need to know and understand how to:

SB9.       check your work is complete and free from errors

SB10.    get your work checked by peers

Team Working

You need to know and understand how to:

SB11.    work effectively in a team environment

C.      Technical Skills

You need to know and understand how to:

SC1.    Use information technology effectively to input and/or extract data accurately

SC2.    Agree objectives and work requirements

SC3.    Keep up to date with changes, procedures and practices in your role

Attachment os_attachments/SSC_N0503_V0.1.pdf
Last Review On June 23, 2015, 4:23 p.m.
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