Occupational Standard - SSC/N0302 | SSC

Occupational Standard - SSC/N0302

Occupational Standard - SSC/N0302
Code SSC/N0302
Version 0.1
Industry Sub-Sector IT-ITeS/IT Services
Title Migrate data to upgraded versions of software appl
Description This unit is about transferring data from previous to upgraded versions of software applications. It includes cleansing the data where required.
Scope

Scope

This unit/task covers the following:

Appropriate people:

·     line manager

·     subject matter experts

·     transition team members

·     client

·     business users

·     data owners

Performance Criteria

Performance Criteria (PC) w.r.t. the Scope

 

To be competent, you  must be able to:

PC1.        identify any issues with data migration plans and clarify these with appropriate people

PC2.        obtain sufficient information from appropriate people to establish:

·         data owners and dependencies

·         data sources and linkages

·         the existing and new data structures

PC3.        take back-ups and archive data as required by data migration plans

PC4.        remove data redundancies and unwanted data as required by data migration plans

PC5.        liaise with business users to establish their roles and responsibilities in manual data loads

PC6.        test data loads using tools as specified in data migration plans

PC7.        record test performance in line with organizational requirements

PC8.        execute data loads using tools specified in data migration plans and document accurately

PC9.        record results of data loads in line with organizational requirements

PC10.    make adjustments to improve data loads within your level of competence and authority

PC11.    revert to previous versions of software applications in case of data load failure

PC12.    liaise with business users to validate data and obtain their acceptance of data migration

PC13.    obtain advice and guidance from appropriate people in case of problems with data migration outside your level of competence and authority

PC14.    recommend to appropriate people any ways in which data migration procedures can be improved

PC15.    follow your organization’s policies, procedures and guidelines when migrating data

Knowledge

Knowledge and Understanding (K)

A.Organizational

Context (Knowledge of the company/  organization and  its processes)

You need to know and understand:

KA1.     Your organization’s data migration plans and priorities

KA2.     Your organization’s policies, procedures and guidelines for migrating data

KA3.     Who to liaise with regarding advice, guidance and recommendations for improvement

KA4.     The limits of your role and responsibilities in relation to data migration

KA5.     Who to seek guidance from in case of problems

KA6.     Templates and tools to document and record the loading of data and how to use them

KA7.     The range of methods and techniques used when working with others

B. Technical  

     Knowledge

You need to know and understand:

KB1.     The existing data structure and the new data structure, including:

a.         sources and owners for existing/new data structures

b.        links and dependencies for existing/new data structures

KB3.     Common types of data redundancies and unwanted data that can be removed

KB4.     Tools, methods and techniques for testing and executing data loads

KB5.     The types of adjustments to improve data loads that can be made within your competence and authority

KB6.     The importance of validation/acceptance of data migration and who to gain this from 

KB7.     How to deal with error logs and system messages

KB8.     The importance of  application design and flow

KB9.     How to use a range of products including frontend/ middleware

Skills

Skills (S)

A.      Core Skills/ Generic Skills

 Writing Skills

You need to know and understand how to:

SA1.     Communicate with others in writing

SA2.     Complete accurate work with attention to detail

Reading Skills

You need to know and understand how to:

SA3.     Follow guidelines/procedures/rules and service level agreements

Oral Communication (Listening and Speaking skills)

You need to know and understand how to:

SA4.     Ask for clarification and advice from line managers

SA5.     Communicate orally with colleagues regarding queries

SA6.     Listen effectively and orally communicate information accurately

B.      Professional Skills

 

 

Decision Making 

You need to know and understand how to:

SB1.     Identify anomalies in data

SB2.     Follow rule-based decision-making processes

SB3.     Make decisions on suitable courses of action or responses

Plan and Organize

You need to know and understand how to:

SB4.     Plan and organize your work to achieve targets and deadlines

CustomerCentricity

You need to know and understand how to:

SB5.     Check your own and/or your peers work meets customer requirements

SB6.     Carry out rule-based transactions in line with customer-specific guidelines/procedures/rules and service level agreements

Problem Solving

You need to know and understand how to:

SB7.     Seek clarification on problems from others

SB8.     Refer anomalies to the supervisor

Analytical Thinking

You need to know and understand how to:

SB9.     Configure data and disseminate relevant information to others

SB10.    Pass on relevant information to others

Critical Thinking

You need to know and understand how to:

SB11.    Provide opinions on work in a detailed and constructive way

Attention to Detail

You need to know and understand how to:

SB12.    Check your work is complete and free from errors

SB13.    Get your work checked by others

Team Working

You need to know and understand how to:

SB14.    Work effectively in a team environment

SB15.    Work independently and collaboratively

C.      Technical Skills

You need to know and understand how to:

SC1.     Use information technology effectively to input and/or extract data accurately

SC2.     Use software packages and data tools including spreadsheets and databases

SC3.     Identify and refer anomalies in data

SC4.     Store and retrieve information

SC5.     Keep up to date with changes, procedures and practices in your role

SC6.     Use Unix and Windows operating systems

SC7.     Use UebLogic Portal, WebCenter Sites, Oracle Content Manager, WebSphere Commerce

Attachment os_attachments/SSC_N0302_V0.1.pdf
Last Review On June 29, 2015, 12:30 p.m.
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