Occupational Standard - SSC/N9003 | SSC

Occupational Standard - SSC/N9003

Occupational Standard - SSC/N9003
Code SSC/N9003
Version 0.1
Industry Sub-Sector IT-ITeS/Business Process Management
Title Maintain a healthy, safe and secure working enviro
Description This unit is about monitoring your working environment and making sure it meets requirements for health, safety and security.
Scope

Scope

This unit/task covers the following:

Emergency procedures:

·     illness

·     accidents

·     fires

·     other reasons to evacuate the premises

·     breaches of security

Performance Criteria

Performance Criteria (PC) w.r.t. the Scope

 

To be competent, you  must be able to:

PC1.      comply with your organization’s current health, safety and security policies and procedures

PC2.      report any identified breaches in health, safety, and security policies and procedures to the designated person

PC3.      identify and correct any hazards that you can deal with safely, competently and within the limits of your authority

PC4.      report any hazards that you are not competent to deal with to the relevant person in line with organizational procedures and warn other people who may be affected

PC5.      follow your organization’s emergency procedures promptly, calmly, and efficiently

PC6.      identify and recommend opportunities for improving health, safety, and security to the designated person

PC1.        complete any health and safety records legibly and accurately

Knowledge

Knowledge and Understanding (K)

A.      Organizational

Context (Knowledge of the company/  organization and  its processes)

You need to know and understand:

KA1.     what is meant by a hazard, including the different types of  Requirements and organization’s procedures for health, safety and security and your role and responsibilities in relation to this

KA2.     What is meant by a hazard, including the different types of  health and safety hazards that can be found in the workplace

KA3.     How and when to report hazards

KA4.     Limits of your responsibility for dealing with hazards

KA5.     Your organization’s emergency procedures  for different emergency situations and the importance of following these

KA6.     The importance of maintaining high standards of health, safety and security

KA7.     Implications that any non-compliance with health, safety and security may have on individuals and the organization

B. Technical  

     Knowledge

You need to know and understand:

KB1.     what is meant by a hazard, including the different types of  Different types of breaches in health, safety and security and how and when to report these

KB2.     what is meant by a hazard, including the different types of  evacuation procedures for workers and visitors

KB3.     what is meant by a hazard, including the different types of  how to summon medical assistance and the emergency services, where necessary

KB4.     what is meant by a hazard, including the different types of  How to use the health, safety and accident reporting procedures and the importance of these

KB5.     what is meant by a hazard, including the different types of  Government agencies in the areas of safety, health and security and their norms and services

Skills

Skills (S)

A.      Core Skills/ Generic Skills

 Writing Skills

You need to know and understand how to:

SA1.     Complete accurate, well written work with attention to detail

Reading Skills

You need to know and understand how to:

SA2.     Read instructions, guidelines, procedures, rules and service level agreements

Oral Communication (Listening and Speaking skills)

You need to know and understand how to:

SA3.     Listen effectively and orally communicate information accurately

B.      Professional Skills

 

 

Decision Making 

You need to know and understand how to:

SB1.     Make decisions on suitable courses of action

Plan and Organize

You need to know and understand how to:

SB2.     Plan and organize your work to meet health, safety and security requirements

CustomerCentricity

You need to know and understand how to:

SB3.     Build and maintain positive and effective relationships with colleagues and customers

Problem Solving

You need to know and understand how to:

SB4.      Apply problem solving approaches in different situations

Analytical Thinking

You need to know and understand how to:

SB5.     Analyze data and activities

Critical Thinking

You need to know and understand how to:

SB6.     Apply balanced judgments to different situations

Attention to Detail

You need to know and understand how to:

SB7.     Check your work is complete and free from errors

SB8.     Get your work checked by peers

Team Working

You need to know and understand how to:

SB9.     Work effectively in a team environment

C.      Technical Skills

You need to know and understand how to:

SC1.  identify and refer anomalies

SC2.  help reach agreements with colleagues

SC3.  keep up to date with changes, procedures and practices in your role

Attachment os_attachments/SSC_N9003_V0.1.pdf
Last Review On May 18, 2015, 11:53 a.m.
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